Get CCNA JobsGet CCNA Jobs

Customer Success Manager


  • Cutting Edge Recruiting Solutions
  • 02/04/19
  • Orlando, FL
  • $80000 - $100000 / Yearly
  • Full-Time
Cutting Edge Recruiting Solutions (CERS) currently has a customer Success Manager job in Orlando, FL. Our client is looking for someone who has experience working on Network/Infrastructure projects highly engaged in driving customer Success.



OVERVIEW:

Partner closely with Account Executive to foster affirmative relationship with key stakeholders at client:

Facilitating account progress & project updates (communication, presentation, standing meetings, etc). Ensure high degree of overall visibility with client
Proactively identify risk or barriers to operational success & work with client in concert to develop solutions to issues or problems
able to suggest solutions to client issues; act as an extension of the sales cycle with the Account Executive
High degree of availability to the customer and deliver consistent, exceptional and timely customer service to end client



REQUIRED SKILLS:

Technical account management background (infrastructure/IaaS, NOC/SOC) with focus on overall positive customer perception for client
Develop, manage, and present metrics & KPIs to ensure contract performance & service delivery; early identification & remediation of potential service execution issues, end-client process/culture roadblocks; work with internal resources/stakeholders to strategize & deliver the best client experience
EXCEPTIONAL communication skills written, verbal, presentation & public speaking
EXCEPTIONAL organization skills to ensure consistent/standing communications & meetings
Ability to quick digest organizational structure, culture, and politics to identify VIPS/key personnel; ability to work with all level of mgmt. & individual contributors; public sector experience a big plus (protocols, cycles, etc)

Job Closed

This position is currently filled/closed/expired, please click here to search for similar positions.


Browse other CCNA Jobs in Florida

  1. Senior Network Engineer

    Orlando, FL
    Job Title: Network Engineer Report to: Director, Network/Voice Technologies Status: Full Time/Exempt Location: Central Florida Pos...
  2. Senior Network/Voice Engineer

    Tampa, FL
    Large plaintiff law firm is seeking a Senior Network/Voice Engineer who will be responsible for the development, implementation an...
  3. Sales Engineer II ... Spectrum Enterprise

    Maitland, FL
    Client Reference Code: 245483-2 At a glance: * Are you a motivated sales engineer skilled at detailed evaluations of client netwo...
  4. Sr. Network Engineer - SHIP RIDER ON ITS Cavour...

    Orlando, FL
    Description:Joining the Lockheed Martin ALIS team immediately opens a world of educational and experiential development opportunit...
  5. Manager Cyber Systems Engineering 1 with...

    Orlando, FL
    Northrop Grumman Mission Systems (NGMS) seeks to fill a Manager position within the Engineering and Sciences Organization in Orlan...
  6. Network Engineer

    Orlando, FL
    We need a Network Engineer familiar with Cisco, and who has hands on experience in enterprisedatacenter environments. Contact Coel...
  7. Senior Network Management Engineer

    Orlando, FL
    Job Description Leidos Corporate is seeking a Senior Network Engineer to join our Information Technology Services (ITS) team. In t...
  8. Network-Infrastructure Engineer - Apprentice...

    Orlando, FL
    Secure our Nation, Ignite your Future Responsible for the successful technical, schedule, and cost performance of a major program,...
  9. Systems Engineer III - Spectrum Enterprise

    Tampa, FL
    Client Reference Code: 245189-2 At a glance: * Are you an experienced system engineer skilled at developing and implementing ope...
  10. IT Operations Manager **MUST HAVE AN ACTIVE...

    Melbourne, FL
    The IT Operations Manager is responsible for overseeing technical operations of a world-wide data center and network. Individual m...