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Administrator, Systems

The Candidate will work as the IT Administrator responsible for maintaining and improving system functionality through proactive interaction with the customer. The successful candidate will provide the team with informative and structured guidance on proper on-site, on the floor, technical and IT administration support through troubleshooting, identifying and isolating issues, conducting root cause analysis, and implementing appropriate solutions to software anomalies as they occur.The candidate will be the SME on the Operating System (OS) trouble shooting procedures and make corrective recommendations. Candidate will prepare technical review of all anomalies and failed systems accurately depicting the problem and/or solution for feedback to developer/vendor. Field Service Technician responsibilities will include:



Diagnose and rectify desktop issues.



Diagnose and rectify desktop issues and execute functional escalations to appropriate resources



Support for maintenance and change requests of all "user facing" devices and systems.



Assist team members by providing input, either written or verbal, to program deliverables including, but not limited to trade studies, white-papers, presentations, and hardware and software requirements to support customers and "other" services.



Develop procedures and documentation for managing, deploying and implementing multiple baseline hardware/images and software packages.



Engage other service lanes for remediation of work issues and flow



Directs staff in recognizing, identifying, isolating, and resolving problems with information systems products and services.



Participates in the planning and implementing of software and/or systems upgrades and modifications.



Implements installation, testing, and setup of new hardware and software.



Recommends new hardware and software as needed.



Maintains current knowledge of relevant technology as assigned.



Participates in special projects as required.







Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. 2-5 years of directly related experience in IT administration and analysis.







Upon start of employment on contract, must meet DOD 8570 Baseline (Security+ ce)




Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.







Upon start of employment on contract, must meet DOD 8570 Baseline (Security+ ce)







Must obtain DOD 8570 CE (Computing Enviroment Cert) MS 70-697 or equivalent.



withn 60 days of hire




2-5 years of directly related experience in IT administration and analysis.







Must obtain DOD 8570 CE (Computing Enviroment Cert) MS 70-697 or equivalent.



withn 60 days of hire



As a trusted systems integrator for more than 50 years, General Dynamics Information Technology provides information technology (IT), systems engineering, professional services and simulation and training to customers in the defense, federal civilian government, health, homeland security, intelligence, state and local government and commercial sectors.With approximately 32,000 professionals worldwide, the company delivers IT enterprise solutions, manages large-scale, mission-critical IT programs and provides mission support services.GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.



Upon start of employment on contract, must meet DOD 8570 Baseline (Security+ ce)

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